Loan Closer 

Department: Operations 

Team: Closing 

What Sets Us Apart 

At UMortgage, we have a customer-centric, service-based approach. We primarily focus on home purchases, providing an emphasis on consumer education, real estate agent relationships, and a personalized experience for home buyers. Our goal is to empower our team members to provide a best-in-class experience at all times while prioritizing long-lasting relationships. 

What We Need 

UMortgage is on the hunt for a communicative and team-oriented Loan Closer! The Loan Closer will assume ownership of loans assigned to them upon receipt of a Clear-to-Close designation to ensure a timely and efficient closing. The ideal candidate for this role will have a meticulous attention to detail, experience within a mortgage operations role with a proven track record of success in a high-volume environment. Are you a communicative and organized team member looking for a unique opportunity to grow your career? Apply now! 

What You’ll Do 

• Embrace and embody our company’s core values and consumer-centric model to provide superb customer service throughout the loan process. 

• Coordinate and prepare preliminary title prep documents to begin balancing final fee figures with the title company. 

• Review loan files and documents for accuracy and completeness, ensuring they meet regulatory and internal requirements. 

• Collaborate and proactively communicate with internal and external parties involved in the Closing process to resolve outstanding issues or discrepancies in the loan process. Parties incude: 

• Internal: Loan Originators, Loan Processors, Post-Closers, Team Leaders, Lock Desk, and additional Operations team members 

• External: Underwriters, real estate agents, borrowers, Title companies, attorneys, HOI agents, and escrow agents 

• Ensure that all loans are closed in compliance with federal, state, and local regulations, as well as investor and agency guidelines. 

• Stay up-to-date with industry and regulatory changes that may impact the closing process. 

• Coordinate the disbursement of funds for the loan, ensuring that funds are requested in a timely manner from the funding department. 

• Verify that all closing costs and fees are accurately reflected on the Closing Disclosure and are in line with what was originally disclosed. 

• Conduct a final quality control review to verify that all documents are signed and executed correctly. 

• Confirm and review that the Verbal Verification of Employment (VVOE) has been completed for loans before their scheduled closing date. 

• Ensure a complete closing package is sent to the settlement agent 24-48 hours in advance of closing. 

• Review important expiration dates, and ensure lock is valid through funding date. 

• Ensure proper vesting is verified for Deed Preparation. 

• Review Cash-to-Close with LO to confirm with the borrower. 

• Track and maintain individual pipeline to ensure accuracy and no closings are missed. 

• Assist and coordinate with UMortgage’s post-closing department on correspondent loans to set up funding and post-closing compliance. 

• Update Arive (LOS) with necessary status dates and any/all documentation required. 

• Additional responsibilities related to business needs. 

What You Need 

• Bachelor’s degree or related experience required. 

• 1-2 years of experience in a mortgage role, preferably within Closing. 

• Proficiency in mortgage lending regulations, especially those related to closing and disclosure requirements (e.g. TRID). 

• Strong analytical and problem-solving skills. 

• Strong attention to detail and time management skills. 

• Team-oriented, adaptable, and accountable mentality. 

• Excellent customer service and written communication skills. 

• Excellent organizational and follow-up skills. 

• Ability to multitask and prioritize projects with multiple deadlines. 

• Experience with multiple lender platforms and TPO Portals (UWM and HPF are a plus). 

• Experience in the Broker Channel and Non-Delegated/Correspondent Channel is ideal. 

• Experience working with Loan Originators, Processors, Title Companies, and Settlement Agents. 

• Professional demeanor, including maintaining confidentiality and ethical conduct. 

Physical Requirements 

The physical requirements described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Must be able to stand, sit, and walk for extended periods of time. 

• Includes frequently reaching with hands and arms, and using hands to handle and feel. 

• Requires close vision, distance vision, peripheral vision, color vision, depth perception, and ability to adjust focus. 

• Must be able to perform activities with repetitive motions. 

• Must be able to work in an environment with variable noise levels.